Customer Service 24/7
We provide maximum customer service by answering your queries and questions at any time
F.A.Q
Frequently Asked Questions
- Who we are
We are basically an Internet Service Provider (ISP) who is based in Jakrta Indonesia. However, we provide also other connectivity services and data centers.
- Who is PT. Cepat Multi Data ?
PT. Cepat Multi Data.ID is our legal name. METAFLASH.ID is the brand
- What are our services ?
We provide internet service, IP Transit, and also other connectivity services such as intercity leased line, metro leased line , international leased line, dark fiber and data centers
- What is our coverage ?
We have extensive network in Java and Bali which around 70% of it is our own-built cables.
- Do we have connections from Jakarta to Singapore ?
We also connect Jakarta-Singapore via 3 cables
- How about aftersales ?
We have a 24/7 aftersales support ready
- What is our SLA ?
The SLA is 99,5%



